Frequently Asked Questions

100% money back guarantee... :)

If you are totally unhappy with the first 3 months of treatment, we will refund 100% of your money, no qualms! Peak the t's & c's below, and hit us up if you want to make a claim.

We believe strongly in evidence-based medicine and have developed our products based on over 25 years of clinical data and research. We are very confident that our joebloe products can make a real difference. If you are not happy with our products within the first 3 months of use, you may request a refund on the products ordered in accordance with the below terms.


The money back guarantee terms and conditions are as follows:

  • Available only on our subscription packages which must have been purchased online directly from the joebloe website (not retail).
  • You must take a photo of your head when you first start taking our product and email it to - we will remind you of this in various email when signing up (don't be shady).
  • The products must have been taken on a daily basis, as per the instructions on each product;
  • You must notify us of your intention to redeem the money back guarantee at least 3 weeks prior to your next scheduled billing date;
  • The money back guarantee cannot be claimed on postage and handling and taxes.You can only make claims under the joebloe money back guarantee once throughout your lifetime.

In order to submit a request for the money back guarantee, please:

  • Send us a message outlining the issue; and
  • the photo of your hair when you initially purchased our products; and
  • return the empty product packages and a receipt/proof of purchase to joebloe pty ltd - Bakery Lane, Level 2, suite 6, 690 Ann street, Fortitude Valley, 4006 Queensland.