purchases

The below terms and conditions dive head first into all the cancellations, refunds, subscriptions and purchasing niggles...

You may purchase one or more subscriptions from the options available on our website. All subscriptions include a 3 month supply of hair loss products and automatically renew unless cancelled at least 7 days before the next billing date or subsequent subscription period. We do this to better forecast our product manufacturing. (which is always made in Australia)

You will be charged the subscription price at the time a checkout is completed. All subsequent charges will occur on a 3-monthly basis thereafter unless cancelled by giving us at least 7 days' notice before your next billing date or subsequent subscription period. Subject to any additional rights you may have at law (including under the Australian Consumer Law), the subscription price will be refunded only if:

  • · Our money back guarantee applies;
  • An item you have ordered is out of stock, or
  • A product or pricing error is identified.

All charges and prices as shown on our website are in Australian Dollars and exclusive of GST where applicable and delivery charges. Medicare benefits are not claimable for any joebloe product (give it a try if you want).

We do not take refunds on any of our products once they have been dispatched. Due to state health regulations, general medicines including any preparation that is taken orally cannot be returned or refunded. This is because once the product has left our warehouse, the storage conditions of the product cannot be guaranteed and also it is possible the product could be tampered with. Refunds, if applicable, will only be made using the online payment gateway to the card originally used for payment, minus any discount and taxes.

You expressly authorise joebloe pty ltd to process the payment of the subscription price via your relevant payment method at the time a checkout is completed. We may, upon written notice to you, change the price for your current subscription, to take effect the next time you renew your subscription.