Frequently Asked Questions

delivery of products

Our delivery partner is Sendle, they're pretty legit to be honest.

We will deliver the medicine via various shipping partners via Sendle. Your hair loss products will be dispatched within one to three business days via the Sendle Network.

The delivery standards for Sendle vary depending on your exact location. For delivery times between specific points, please confirm at go here (go to shipping).

We always do our best to dispatch products on time, but ultimately rely on our shipping partner to bring the parcel to your door. Joebloe cannot be liable for any loss or damage (including but not limited to consequential loss) resulting from a failure to deliver in accordance with these timetables.

All parcels will be delivered to the provided address and will require a signature on receipt. It is recommended to provide a work address for delivery if no one is home during business hours. Due to security issues, the parcel cannot be left unattended. Where no one is home to sign for the parcel, a card will be left detailing the nearest postage outlet where the parcel can be collected during normal business hours.